Netflix wont run on mac

Supported Regions Netflix supports streaming on Mac computers using supported browsers in all regions where Netflix is available. Resolution Mac computers support streaming in the following browser resolutions:. You can watch Netflix on your Mac computer by visiting Netflix. Watching on Netflix. Complete system requirements available here. To sign in to your Netflix account using your browser, follow the steps below. From your preferred browser, visit netflix.

From the Netflix home screen, hover over your profile name in the upper right corner of the page. Netflix Help Center Help. Netflix Features. Netflix streaming features on Mac computers include: Resolution Mac computers support streaming in the following browser resolutions: Select Sign In. If you do not have a Tools button, proceed to the next set of troubleshooting steps. If you are still getting a black screen, please try Netflix again in 20 minutes. It can take this long for the app to complete setup.

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If you are getting a black screen, please try Netflix again in 20 minutes. Select Sign out , Start Over or Deactivate. For this step, make sure to leave your smart TV and all of your home network equipment unplugged as a group for 30 seconds before plugging each device back in one by one. Turn off or unplug your smart TV.

netflix won't work on macbook pro | Tom's Hardware Forum

Turn your smart TV back on and try Netflix again. Plug your smart TV directly into your modem using an Ethernet cable.


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Turn on your smart TV and try Netflix again. We strongly recommend attempting to connect your smart TV directly to your modem if you can -- it will allow you to absolutely rule out your wireless router as the cause of any network connection issues. Netflix Help Center Help. Back to Help Home I'm getting a black screen with no sound. Blu-ray Player. When do you see a black screen? When you launch the Netflix app. Return to the previous menu. Return to the previous menu and try to launch the Netflix app again.

Restart your device. Unplug your device from power for at least 1 minute.


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While the device is unplugged, press the power button on the device to discharge it. Plug your device back in. Turn your device on. Try Netflix again. Contact your device manufacturer. To get back to watching Netflix, you'll want to contact your device manufacturer and ask for the following: Help upgrading to the latest firmware for the device. Help performing a factory reset. When you try to play a TV show or movie. Return to the previous menu and try to play your TV show or movie again.

Sign out of Netflix. Begin from the Netflix home screen. Navigate left to open the menu, then select Settings. Select Sign out.

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Select Yes to confirm. Restart your home network. Connect your Blu-ray player directly to your modem. If this step gets you streaming again: If you're still not able to stream: Restore your ISP's default settings. Improve your Wi-Fi signal. If you're connecting over Wi-Fi and the above steps didn't help, follow these suggestions to improve your wireless connectivity: What should I do next?

At any other time. Google Chromebook or Chromebox. Disable Chrome Extensions. To disable extensions in Chrome: In the Address Bar in Chrome, type chrome: Mac Computer. When you try to visit Netflix. Return to the previous page. Return to the previous page and try to play your TV show or movie again. Are you using a bookmark to visit Netflix? Clear your browser cache. Open your internet browser and follow the steps below.

Chrome version 61 or later: Click the Menu button. Select History. Select History again. Select Clear Browsing Data. Uncheck everything except Cached images and files. Firefox version 55 or later: Select Clear Recent History Select Clear Now. Opera From the menu sidebar, select the History icon. Version 10 or later In the menu bar, select Safari. Select Preferences.

Select the Privacy tab. Select the Manage Website Data Select Remove All. Select Remove Now. Select Done. Version 9 or earlier In the menu bar, select Safari. Select Reset. Clear the Netflix cookie from your web browser. Select Sign In and enter your Netflix email and password. Restart your browser. Quit your browser. Relaunch your browser. Update Google Chrome.

Select Help. Select About Google Chrome.

Chrome will display the current version and automatically install available updates. Select Relaunch to complete the update. Clear Safari browsing history. From the menu bar in Safari, select History. Select Clear History.. From the drop-down menu, select All History. Select Clear History to confirm. Uninstall and reinstall the Silverlight plug-in. To uninstall the Silverlight plug-in: Click the Macintosh HD icon. Select Library.

How To Fix Netflix Not Working On Your Mac (& Safari 12)

Select Internet Plug-Ins. To install the latest version of the Silverlight plug-in: Select Open on the pop-up menu. Follow the prompts to complete installation.

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